---
title: Warranty claims
description: Total Uniform Solutions is committed to supplying products that are fit for purpose and of a quality that will withstand an extended period of reasonable use and wear. We ask that you pay close attent
---
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# Warranty claims
Total Uniform Solutions is committed to supplying products that are fit for purpose and of a quality that will withstand an extended period of reasonable use and wear.
We ask that you pay close attention to the care instructions for each item which can be found on the relevant product page of your B2BHub portal.
If you feel a product we supplied does not meet these standards, we ask that you complete a Return Request ensuring you attach a photo clearly showing the product defect.
Learn more about how to process a [Returns Request](http://2559659.hs-sites.com/knowledge/how-to-process-a-return).
We will assess the request based on duration of wear and if the care instructions have been followed in order to determine if the product is suitable for repair or replacement.
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