Manager Orders are only processed in the system once they have been approved by the appropriate person within the organisation.
Store Managers, Area Managers and Franchise Managers are able to place "Manager's Orders" for larger quantities of items that are not assigned to an individual and does not use their uniform allowance/allocation.
If you are a Store Manager, your order will be submitted for approval by your Area Manager. The order will not be placed, and therefore processed, until the order is approved.
View and track orders for my team
All users can view a list of their own orders by going to My Account > Track Orders.
If you are a Manager or Franchise Manager, you can also view and track the orders placed by relevant staff under your supervision.
Approving orders
Team leaders, or managers, will be required to approve or reject orders submitted for approval. To manage orders, go to Admin > Track Orders.
You can filter orders requiring approval by selecting "Pending Approval" from the Status dropdown and clicking Filter. The filter also gives the ability to refine your search by date range and user.
Review the orders and click the Approve or Reject buttons for each order. A notification will be sent the team member who placed the order. If you leave a rejection reason this will be included in the notification.
Tip: We recommend adding a rejection reason to avoid the staff member requesting more information from you at a later date.