B2BHub Managers, or those with higher roles such as Super Users, have the ability to order on behalf of another User – providing they are set-up in the system.
This is useful when:
- the user is unable to login and order uniform items themselves.
- the user is a "new starter" and for whom you want to give extra support.
The ordering process is the same as if you were ordering for yourself.
The only difference is the uniform allocation / allowance expenditure is assigned to the staff member's account and is therefore paid for using their allocation / allowance. The change to their allocation / allowance will be reflected in that user's account next time they login.
Caution: Ordering the correct size can be challenging when you order on behalf of another user. Make sure you use the sizing tools available, and take correct physical measurements of the individual you are ordering for and double-check them against the size chart provided for each product. The item may not be able to be returned if the size is not accurately ordered for the third-party staff member.
How to order on behalf of another user
- Login to your B2BHub.
- Go to your Uniform Program / Product Range in the main menu, or click on Browse Products from the home page.
- Select the item you want to add to your order.
- Scroll down the product page and enter the quantities you want against the correct sizing.
- Next, click the "Add to Cart" button.
- Repeat this process for each product you want to order.
- Once you have added all the items you wish to order to the Cart, click on the Cart icon in the top right corner.
- Check the summary of your order and click "Proceed to Checkout" button. This will open the Checkout screen.
- Select the correct shipping address.
- Tick "Purchase on behalf of" and select the user's name from the dropdown. Only the users that sit under that Manager in the company structure will be accessible in the dropdown.
- Click "Next" button.
- Select your preferred payment method and click the "Process Order" button.
